<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: First Start

This section helps you start the Enterprise Console for the first time.

Opening the Enterprise Console

Double click the PRTG Enterprise Console icon in the Windows start menu to open it. As soon as it opens, the Enterprise Console will try to connect to your PRTG installation, according to the given PRTG server connection settings. In a fresh install of PRTG, the settings for the Enterprise Console installed on the computer running the PRTG core server are already predefined, so you can use the Enterprise Console right away. If you get an error message when opening the Enterprise Console, please check the connection settings. For example, editing the settings is necessary in case the IP address of the server has changed.

If you get an error message, please check your connection settings. For detailed information, please see PRTG Servers (PRTG Server Connection) section.

Tray Window

By default, the Enterprise Console runs in the background and shows a message box whenever there are new alerts, new messages, or new tickets for your monitoring. This window is one of the first things you see after opening the Enterprise Console.

This window is shown as always on top. Click on the OK button to close it. You can change the tray behavior in the Enterprise Console settings. For detailed information, please see Options settings (System—Alerting).