<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Enterprise Console

The Enterprise Console (formerly called "Windows GUI") is one alternative interface you can use to connect to the PRTG core server to configure your setup, view monitoring results and keep an eye on your network. It is a native Windows application for fast access to data and monitoring management.

The Enterprise Console provides extended popup window functionalities as well as a seamless link to the Ajax web interface where you can change your monitoring configuration and access further functionalities such as reporting, Maps, system setup, etc. Some of these functionalities are shown with an embedded webkit browser, for others an external browser window is opened.

Access Several Core Servers in One Console

As an additional functionality, you can configure access to several PRTG core servers in the Enterprise Console. The console will then show data of your independent core server installations at a glance (for example, the device tree and alarms list), so you can manage your monitoring centrally, also when it is spread across different servers.

Getting Started

With an installation of PRTG Network Monitor, the Enterprise Console is included and installed automatically on the computer running the PRTG core server. If you want to use the Enterprise Console on another computer, please download and install it there, as described in the Install the Enterprise Console section.

Note: The Enterprise Console is mainly designed to review and manage an existing installation of PRTG which has already been set up. If you just started monitoring, we recommend you use the Configuration Guru and the web interface's auto-discovery function and add your network's devices there.

For detailed instructions, please see Quick Start Guide section. Once finished, you can seamlessly switch to the Enterprise Console.

Requirements for Connections to PRTG Web Server(s)

In order to show monitoring data of your PRTG setup, the Enterprise Console must be able to establish a connection to your PRTG web server(s). For this purpose, please ensure the following:

The following server settings in the Enterprise Console (see section PRTG Servers for details) have to match the following settings in the PRTG Administration Tool:

Enterprise Console Server Settings	PRTG Administrator Settings
Server IP / DNS name	IP address for PRTG's Web Server on the Web Server tab
Port	TCP Port for PRTG's Web Server on the Web Server tab Note: PRTG switches to port 8080 as a fallback after a restart when port 80 is already used. Because the EC does not recognize port 8080 automatically, enter this port manually in the EC settings. If you do not get a connection to the PRTG web server, check the currently used port in the Web Server and Website Settings of PRTG's web interface.
Login Name	Login Name on the Administrator tab
Password	Password on the Administrator tab

No local software firewall blocks the connection
No local virus protection program blocks the connection
The specified port is not used by another application
No (hardware) firewall blocks the connection when connecting through a network (LAN or WAN)
The software versions of the Enterprise Console and the PRTG web server have to match

See section More for common issues with the Enterprise Console and their solutions.

Knowledge Base: Problems with the Enterprise Console: What can I do?

http://kb.paessler.com/en/topic/60091

Knowledge Base: Enterprise Console connection failure “error in content”: What can I do?

http://kb.paessler.com/en/topic/60923

The following sections introduce the features and concepts of the Enterprise Console:

Enterprise Console—Topics