<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: PRTG Status—Licensing Status and Settings

To view information about the license of your PRTG installation and to enter your license key, select Setup | Enter License Key from the main menu. Click on the tabs to change the different settings.

PRTG License Tabs

PRTG License Tabs

You can view the following aspects of your PRTG license:

Note: If you open this system administration page from another administration page and 15 minutes (900 seconds) have passed since your last credential based login, you have to provide your credentials again for security reasons. A dialog box will appear. Enter your Login Name and Password for PRTG in the corresponding fields and click on the Login button. You can continue with your task immediately.

Note: This documentation refers to the PRTG System Administrator user accessing the Ajax interface on a master node. For other user accounts, interfaces, or nodes, not all of the options might be available as described. When using a cluster installation, failover nodes are read-only by default.

Status

Click on the Status tab to view information about your license.

Licensing

Licensee

Shows the name of the license that you use for this installation of PRTG. Licensee (name) and license key together build your license information.

Key

Shows the beginning and the end of the license key that you use for this installation of PRTG. Licensee (name) and license key together build your license information.

Edition

Shows the PRTG edition that you use for this installation of PRTG. This determines how many sensors you can use in your monitoring (see below).

Activation Status

Shows the activation status of this installation of PRTG. Usually, activation is done automatically on first start-up. Only if PRTG cannot connect directly to the internet, a manual activation is necessary. For details, please see Activate the Product.

Current Activation Stamp

Shows an internal activation stamp code.

Software Maintenance

Shows the days remaining for your active maintenance contract. You can buy maintenance for each PRTG license. With an active maintenance contract you may download any available updates and use our premium email support, without additional costs.

Number of Sensors

Shows the number of sensors you can use in your monitoring with your current edition of PRTG (see above). If you reach the limit, PRTG sets each new sensor that you add to a Pause status automatically. To upgrade your license right now, click on the Need more sensors? Click here to upgrade! button to visit our web shop.

Editions that allow an unlimited number of sensors do not restrict the number of possible sensors by license, so you can create sensors until the performance limit is reached. This means that you can use about 20,000 sensors per core server (depending on your system's performance, sensor types, and scanning intervals). For details, see section Detailed System Requirements.

Log

Click on the Log tag to show a table list of all system log entries with all messages and status changes regarding your license.

Enter License Key

Click on the Enter License Key tab to enter name and key for your PRTG Network Monitor license. You can also view your licensed edition. For more details about activation, please see Activate the Product section.

Software License

License Name

Enter the license name you have received from Paessler via email. To avoid typing errors, please copy and paste the License Name from the email. It must be transferred exactly as shown in the email.

License Key

Enter the license key you have received from Paessler via email. To avoid typing errors, please copy and paste the License Key from the email. It must be transferred exactly as shown in the email.

Licensed Edition

Shows the edition of the license that you currently use for this installation of PRTG. This determines how many sensors you can use in your monitoring. If you run a PRTG cluster, this field shows information for the system of the cluster node you are currently logged in to.

 

 

Setup—Topics

Others

There are some settings that you have to make in the PRTG Administration Tool, available as native Windows application. For more details, please see sections:

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